Customer Reviews

The most honest and reliable service.

— Facebook Review

Great pp to have work on ur car very friendly & and they will try there best to accommodate u & u have the option to wait or leave ur car awesome service

— Facebook Review

Such a friendly, locally-owned neighborhood shop. I am always intimidated by car repair, but not here! They take the time to explain service options and prices and don't try to sell you things you don't need. I am so glad I found this place, and recommend it to everyone in the area.

— Facebook Review

They were very knowledgeable about Subarus and that's exactly what I was looking for, since they need special attention when it comes to the coolant system as many have head gasket problems. They diagnosed the problem, fixed it quickly, and were true to their estimate for the work. The car performed wonderfully for the 2000 mile road trip I took it on shortly after. I'll definitely be going back.

— Facebook Review

Great neighborhood shop. Friendly, accommodating folks who took great care of our older Subaru Baja. Definitely recommend these folks!

— Facebook Review

Great place, most honest shop around.

— Facebook Review

Their customer service and people who work here are great! During my road trip from CA, my car had weird sounds so I brought the car to an other mechanic but they couldn’t find its cause but Urban Classics Auto Repair found it and solved this problem. I would come back again if I lived in here. Thank you!

— Google Review

Truly the most honest people in the business I have ever met. I never want or even think to ask for a discount or a break on the service fees because they are more than reasonable and they go above and beyond to show that they really care. I'm grateful. So grateful that after seeing the first review I wrote (on my cellphone and in a rush ), I realized my POOR TYPING and wanted to show that I really meant it. I feel better now;-)

— Google Review

I have used Urban Classics Auto Repair for several years. They have not only done the maintenance on my car, but also repairs. They are thorough and take the time to explain repair work with you. Their prices are fair and their work is top notch.

— Google Review

Wow, this place is amazing! Great service, truly nice people and they really know what they are doing. I trust them 100% and am so glad I found them. Also they know European engineering well, great for servicing my old VW! Really lucky to have found them based on all of these other glowing reviews.

— Google Review

This is everything a garage should be; the place is clean, the people are friendly, the work is done on time and at a fair price.

— Google Review

Absolutely the best in Brooklyn, if not all of NYC

— Google Review

David runs a good tight ship, mechanics are the best, clients stick with UCSR.

— Google Review

...i felt personally taken care of by both the office personnel and the mechanics. highly recommend!

— Google Review

Very good with european cars, advising you what need to be done immediately and what can wait. Fast turnaround too.

— Google Review

...Despite the stress and inconveniences that occurred David and his staff were a pleasure to work with, and I highly recommend them!!!!

— Google Review

Wonderful team! Amazing service, friendly reliable staff, competitive prices, and without doubt second to none workmanship!

— Google Review

I found the service and professionalism of Urban Classics Auto Repair a cut above the rest! My only regret is that I didn't go sooner! David had thorough explanations on what I need for my car. It's a relief to FEEL and SEE that you're leaving your car with professionals. Thanks for taking care of my Cadillac CTS Urban Classics Autor Repair - it's appreciated.

— Google Review

They are knowledgeable, responsible and professional. They patiently investigated and repaired my care problems. I'll definitely return to them next time.

— Google Review

The warmest people, and the care they take for your car is amazing, so thorough and transparent.

— Google Review

...I will definitely be back, and will not look anywhere else. The positive online reviews are an accurate reflection of my experience.

— Google Review

The best repair shop I’ve found in New York! Clean and organized, Great service from diagnostic to completed repairs, friendly staff. I’ll be back and Highly recommend!

— Google Review

I can’t say enough great things about this shop. Any repair shop can fix a mechanical problem, cars aren’t that hard to figure out. What Urban Classics does so well is not only repair your vehicle properly but they do it with a level of grace and professionalism that is unparalleled. The staff at Urban Classics is simply the best and there’s absolutely no reason you should spend any time looking anywhere else to get your vehicle serviced.

— Google Review

They are thorough! Everyone is pleasant and knowledgeable. And a couple of days after you get your vehicle back, someone will call to find out if everything is ok with the vehicle

— Google Review

The price was very reasonable/ extremely Fair. The service was excellent. I found myself a new mechanic! Urban Classics Auto Repair is highly recommended!

— Google Review

They are thorough! Everyone is pleasant and knowledgeable. And a couple of days after you get your vehicle back, someone will call to find out if everything is ok with the vehicle

— Google Review

Urban has been my mechanic shop for several years. They have always done a thorough and professional job servicing my vehicle. I leave the shop confident and worry free, knowing any & all safety issues identified have been resolved. I highly recommend them!!

— Google Review

It's a pleasure to walk in this place. Happy employees, good and friendly service. Honest and caring work.

— Google Review

I love urban classics and come here for all my car needs. The team is super accommodating and works hard for their customers. They are honest and professional and I trust them when it comes to my car. I recommend this shop to everyone looking to have a trusted place to bring their cars.

— Google Review

Fair prices, good service, quick turnaround for basic services. Will definitely continue bringing my vehicle here.

— Google Review

I found Urban Classics Auto through AAA. Despite this I did my own vetting. I must say they are the real deal. I have an '07 Hyundai Azera. They did a very extensive overall check of my car and I already knew of some underlaying problems it had, but I said nothing. They found those problems and other ones I wasn't aware of. Since having my car serviced and repaired here its running and sounding better than ever. THANK YOU!!!! Urban Classics Auto Repair you guys rock and have earned my sincere patronage.

— Google Review

I found Urban Classics Auto through AAA. Despite this I did my own vetting. I must say they are the real deal. I have an '07 Hyundai Azera. They did a very extensive overall check of my car and I already knew of some underlaying problems it had, but I said nothing. They found those problems and other ones I wasn't aware of. Since having my car serviced and repaired here its running and sounding better than ever. THANK YOU!!!! Urban Classics Auto Repair you guys rock and have earned my sincere patronage.

— Google Review

This place has saved me several times..! The mechanics are great at explaining the issue, taking you step by step on how to fix the issue, not to mention that they are very friendly. Very grateful that I found a place that I feel I can trust with my car.

— Google Review

Urban classics is a place where you can drop your car off and know that your in good hands. I've been a customer for 25 years.

— Google Review

I always feel that I receive expert, authoritative information about needed repairs, maintenance, and protection of my vehicle when I come to Urban Classics Auto Repair. I always feel that Urban Classics uses state-of-the art methods and equipment to accurately evaluate my car and give it the servicing it truly needs. The staff is always courteous, professional, and friendly

— Google Review

...They are great with communication and I knew exactly what was going on throughout the entire process. Don't waste your time at other auto repair shops in Brooklyn. This one is the best.

— Google Reviews

Quick, professional, helpful and all around super nice staff —can’t really ask for more than that. Went in for an oil change after calling in and the process was well organized and well communicated from start to finish. Highly recommend urban classics. Thank you!!

— Google Reviews

I called the morning of for an inspection and they took me right away. I was in and out. Great service.

— Yelp Review

These guys are the best. They tell you what's wrong (and never exaggerate), what it will cost to fix it (always a fair price), how long it will take (and they're very fast) and then they deliver! Fixed, on budget, on time. Who could ask for more? Except they actually do more: they're cheerful, pleasant and as accommodating as any mechanic I've dealt with in 40 years.

— Yelp Review

I went they for service on my van, I really happy with the service and the people that work they.

— Yelp Review

These guys are great! They are a smart, professional, friendly staff, and the office is clean and bright! Makes a woman not totally dread the filth and misogyny usually confronted with when having car repairs done. They talk you through the repairs clearly, and graciously put things in layman's terms if you are unsure of anything. I've also had this great service without ever feeling that I've been substantially overcharged, and more importantly I've never had an issue with any repair, of which I have had many over 7 years in a now 15 year old car that still drives like a dream.

— Yelp Review

I have tried many shops in Brooklyn and approached many others. This is the best. AAA (Auto Club) recommended. If you don't think so, see how few other Brooklyn shops are AAA recommended. You also get a AAA discount here.

— Yelp Review

The customer service at Urban Classics is A1! Based on other Yelp reviews and as a AAA member, I brought my car here after it shut down in the street one day. They offered to do a thorough check of the car *FREE OF CHARGE*.. And they had no hard feelings (and still no charge!) when I decided to not go through with any repairs at all.. They were very nice, knowledgable, and didn't try to persuade me to do anything extra. I wish I would have found them sooner! Thank you Urban Classics!

— Yelp Review

Excellent. Professional, reliable, courteous, efficient,...I can go on. I just had my car battery replaced here and the experience was seemless- no scams, no gimmicks. I'm sure as hell bookmarking this place and coming back here if I need my car serviced in the future.

— Yelp Review

They are very honest and reliable! My car battery was having a problem. I couldnt start my car each time I turned it off. I thought i meed to change the battery, but apparently they said the battery was low and needed to be charged. I saved so much money and my car works perfectly fine! I highly recommend this store!

— Yelp Review

...They are trustworthy and reliable - as a woman that is very important to me. They make appropriate recommendations and let me know what could be an issue in the future and do not push random repairs with no identifiable problems with the performance or functioning of my vehicle.

— Yelp Review

...They are trustworthy and reliable - as a woman that is very important to me. They make appropriate recommendations and let me know what could be an issue in the future and do not push random repairs with no identifiable problems with the performance or functioning of my vehicle.

— Yelp Review

... I am happy and proud to have found these guys to now be my regular mechanics. Urban Classics and everyone there is genuinely a great person who cares about doing quality work to the customer's satisfaction. Thank you guys!

— Yelp Review

If you need someone to take care of your car, you can stop looking and go to Urban Classics. I've been going here for 5 years now and I will continue to go for years to come. I have an old Honda that I will drive into the ground and these guys keep it alive for me. The prices are good, they are able to turn your car around in a decent amount of time, and they almost always fit me in when I need it. Also, they have great follow up. You will receive a call after your service and also sometimes texts to let you know that they have openings for service. Bonus is that they take AAA for discounts on service. I moved further away and I still commute to see David and his team.

— Yelp Review

I'm from Boston, and just past midnight my beloved Volvo wagon broke down on Flatbush Avenue in Brooklyn. I had AAA tow it to Urban Classics (a AAA-recommended repair facility). From beginning to end, David and Max were the best. They called me early the next morning and told me what was wrong with my car (something to do with the alternator). I got an estimate (which they honored to the penny), and, according to my longtime mechanic in Boston, they did a superb job. Their repair was perfect, the price was right, and the service was exceptional. What's not to love?

— Yelp Review

The service here is GREAT! Every employee is friendly and welcoming, they also check on you after service to see how your vehicle is doing. I've never had a mechanic as great as them !

— Yelp Review

Wow, this place is amazing! Great service, truly nice people and they really know what they are doing. I trust them 100% and am so glad I found them. Also they know European engineering well, great for servicing my old VW! Really lucky to have found them based on all of these other glowing reviews.

— Yelp Review

...The managers at Urban Classics are great at explaining things to car-dummies like me. They lay out options for dealing with some problem that goes beyond routine servicing clearly, and they give an accurate cost estimate. They also will give a "heads up" about some potential problem that will have to be dealt with at some point in the future...

— Yelp Review

The folks at Urban Classics are keeping my beloved 2008 car alive and well. They are a full service garage with excellent customer service and true mechanics who go above and beyond to intelligently diagnose issues and fix them. Their front office is stellar and they are extremely patient and clear explaining their approach. No, repairs are not cheap but neither is buying a new car.

— Yelp Review

This place is the best there is. In a city that can often leave you feeling disconnected these guys have been just enough like your small town business that you feel well known and taken care of but also super professional and knowledgeable. These guys even caught something that the official Toyota mechanics were (perhaps) too lazy to diagnose. These guys give 100%. Won't ever need to findvanother mechanic if you go here! Fast service and great communicating!

— Yelp Review

This was my first experience with Urban Classic after coming off a dealer service contract. Even though I only requested a state inspection and oil change, I was treated as a valued customer throughout the entire process. As I had also asked for a general checkout, they let me know of a potential issue to be monitored, but were quite honest that it is not urgent, and does not need to be repaired right away. If that had been my dealer, I'm sure that I would have been told I need it right away. I will definitely be back, and will not look anywhere else. The positive online reviews are an accurate reflection of my experience.

— Yelp Review

I have only owned three (previously used) cars in my life and all three have been serviced by David and his team (John, Max, et al). A mechanic is like a doctor: either you trust him or you don't. And once you do, there is little left to second guess. I have received many diagnoses from David and some were more grim than others. But my faith in the quality of the service and the integrity of the shop has been reinforced off over time. I trust these guys -- and like them as well. And I have no reservations about highly recommending Urban Auto Classics to others.

— Yelp Review

this is the spot. forreal. ask for john he saved my life. these folks are honest and professional. call them and you will be relieved!!

— Yelp Review

Big thank you to the team at Urban Auto Classics. They are honest, fair, friendly, and responsive. A true gem in the neighborhood. I have had a tow there (they are a AAA repair shop) as well as a flat fixed, and each time they were helpful, fast, and the pricing (when they charged me!) was very fair.

— Yelp Review

I'm truly impressed of the professionalism, expertise, quality of work and customer service in Urban Classics Auto Repair...

— Yelp Review

Came here early on a Friday morning with a bad starter. My car would not turn on after a night of partying. I called as soon as they opened and they fit me in to the day's schedule. I got a AAA tow there at 9:30AM and they were able to give me a diagnosis and quote by 11AM. Pretty quick considering I was a walk-in. They told me they can have my car ready for me by 2pm - which they did! The waiting room is comfortable and air conditioned and the staff were super pleasant. My issue was able to get fixed and I was back on the road in less than 12 hours!!

— Yelp Review

Came here early on a Friday morning with a bad starter. My car would not turn on after a night of partying. I called as soon as they opened and they fit me in to the day's schedule. I got a AAA tow there at 9:30AM and they were able to give me a diagnosis and quote by 11AM. Pretty quick considering I was a walk-in. They told me they can have my car ready for me by 2pm - which they did! The waiting room is comfortable and air conditioned and the staff were super pleasant. My issue was able to get fixed and I was back on the road in less than 12 hours!!

— Yelp Review

Truly the best experience I've ever had at an auto repair shop. Ever person I interacted with was SO incredibly friendly. They were responsive, updated me via text and phone about the status of the car and sent a quote via email for my review when requested. As a woman I'm always nervous about auto shops trying to rip me off but didn't feel that in any way at Urban Classics. They even said they'd call next week to check on the car. Felt like VIP status, but that's just how they treat everyone! The mechanics were even out in the street playing with some of the neighborhood kids. Who are these people?! Car repair angels! What a great spot. Highly recommend.

— Yelp Review

Great, great, and great!

— Google Review

One of the best shops in BK. If you have an older vehicle they will give you honest feedback. Rate is high but the work is good. They still owe me a piece of my shifter, though

— Google Review

This was my first experience with Urban Classics after coming off a dealer service contract. Even though I only requested a state inspection and oil change, I was treated as a valued customer throughout the entire process. As I had also asked for a general checkout, they let me know of a potential issue to be monitored, but were quite honest that it is not urgent, and does not need to be repaired right away. If that had been my dealer, I'm sure that I would have been told I need it right away. I will definitely be back, and will not look anywhere else. The positive online reviews are an accurate reflection of my experience

— Google Review

This place represents how shops should be operated. 5 stars isn't enough

— Google Review

I look forward to taking my cars in to get serviced knowing the best are on the job!!

— Google Review

I called them months back when I lost my car keys- they assisted me with speed and empathy. I was able to get back on the road in no time and for a quarter of the costs from my “loyal” mechanic. Today- I switched to them and they again have not let me down. They’re organized, competent, and joyful. What else can you ask for! Thank you!

— Google User Review

Great service at this small business in Brooklyn. I went to have an A/C check, as my Volvo stopped emitting air in the heat of NYC summer. Unfortunately they also found that my brakes were at the lowest level and needed replacing. As a skeptical New Yorker, I thought they were ripping me off (as many auto repair shops pull this same line). So, I got the brakes changed and took the old brakes back to my old dealer in VA where they reassured me that these guys were right. They also took the necessary first steps in diagnosing my AC issue. Unfortunately I had to drive to Virginia that week, so they made it safe to drive and I had further diagnostic testing elsewhere. They had the best customer service, and I would recommend them to anyone. They are trustworthy and knowledgeable. They are great with communication and I knew exactly what was going on throughout the entire process. Don't waste your time at other auto repair shops in Brooklyn. This one is the best.

— Google User Review

Great people. Probably the best auto repair shop I've ever found. Honest, fast, clean. Never had to go back because a problem wasn't repaired correctly. A+

— Google User Review